Oct 05, 2010. One of the reasons of quick 35Mb limit exceeding.

Published on October 05, 2010

Carefully check what you want to download. If you press the button 'cancel' after the button 'download', the system will count the whole volume of a chosen image or a chosen part of it, even if the downloading process hasn't started yet.

1. Luiz Cláudio October 05, 2010, 21:53 #

For how long I'll can not use the download files? The last image I downloaded was in April this year. I can not download more images? Or is there a time for that again?

(Ctrl + Enter)
support Alex Hol October 06, 2010, 17:41 #

Could you tell us which browser and version of the browser you use. Let us know what happens after you press the button 'download'. This information will help us to resolve problems quicker.

2. Robert October 06, 2010, 13:33 #

when i press the download button (for example a big file) an then the link, so i see only ascii-signs and the file will be not downloaded. but the system will count the whole volume. i tried 6 times :-( i tried with IE and firefox.

(Ctrl + Enter)
support Alex Hol October 06, 2010, 17:40 #

Let us know which versions of IE and Firefox you used.

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